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Privacy Policy

Updated 02 Dec 25

Boroughs Future Roof (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for roofing services.

By using our website, you agree to the terms outlined below.

1.  Information We Collect

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1.1  Personal Information

We may collect personal details that you provide when enquiring or booking services, including:

  • Your name

  • Address

  • Email address

  • Telephone number

  • Details relating to your roofing requirements

 

1.2  Technical Information

When you visit our website, we may collect:

  • IP address

  • Browser and device data

  • Pages you view

  • Time spent on the site

  • Cookies (see section 7)

 

2.  How We Use Your Information

We use your information to:

  • Provide accurate quotations

  • Deliver roofing services

  • Communicate with you regarding your enquiry or project

  • Improve our website and customer experience

  • Maintain internal business and financial records

  • Send updates or service information (only with your consent)

We will never sell your data to third parties.

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3.  Legal Basis for Processing

Under UK GDPR, we process your personal data on the following grounds:

  • Contract – to provide services or quotations you have requested

  • Legitimate interest – to improve our services and respond to enquiries

  • Consent – when you opt in for marketing or allow cookies

 

4.  Sharing Your Information

We may share your information with:

  • Approved contractors directly involved in your roofing project

  • Suppliers if materials need to be delivered to your property

  • Accountants and legally required bodies for compliance

  • Payment processors

We never share your data for unrelated or marketing purposes.

 

5.  Data Security

We take all reasonable technical and organisational measures to protect your personal data from:

  • Loss or theft

  • Unauthorised access

  • Misuse or alteration

  • Disclosure

Your information is stored securely, with restricted access only to those who require it.

 

6.  Data Retention

We retain your information only as long as necessary for business, legal, or accounting purposes:

  • Up to 7 years for completed jobs (legal requirement)

  • 12 months for enquiries that do not result in a job

  • Immediately upon request if deletion is legally permissible

 

7.  Cookies

Our website may use cookies to enhance your browsing experience. These may include:

  • Functional cookies

  • Analytics cookies

  • Preference cookies

You can accept or decline cookies through your browser settings.

 

8.  Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion (where permitted)

  • Object to processing

  • Restrict processing

  • Withdraw consent at any time

  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details below.

 

9.  Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend reading their policies separately.

 

10.  Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Boroughs Future Roof
Email: [Insert Email]
Phone: 07931 908 946
Address: [Insert Business Address]

 

11.  Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of the update.

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